Frequently Asked Questions (FAQ)

• 1. What products does GLUETON offer?

  GLUETON offers premium-quality apparel designed for comfort, durability, and modern style.

• 2. How do I choose the right size?

  Please refer to our Size Guide available on each product page before placing your order.

• 3. Are your products true to size?

  Yes. Our garments are manufactured according to standard size measurements. We recommend checking the Size Guide before placing your order.

• 4. How long does shipping take?

  Orders are typically delivered within *3–7 business days*, depending on your location.

• 5. Can I track my order?

  Yes. Once your order is shipped, you will receive a tracking link via email or SMS.

• 6. What payment methods do you accept?

  We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and other secure payment methods available at checkout.

• 7. Can I cancel my order?

  Orders cannot be cancelled once they have been confirmed. Cancellation requests will only be accepted if the product received is damaged, defective, or incorrect.

• 8. What is GLUETON's return and exchange policy?

  GLUETON does not accept returns or exchanges for reasons such as change of mind, incorrect size selection, or colour preference. Returns or exchanges are accepted only if the product delivered is damaged, defective, or different from the item ordered.

• 9. What should I do if I receive a damaged, defective, or incorrect product?

  Please contact our Customer Support within *48 hours* of delivery and provide your order number along with clear photographs of the product and packaging. After verification, we will arrange a replacement or an appropriate resolution.

• 10. Will the product colour match the website images?

  We make every effort to display product colours accurately. However, slight variations may occur due to screen settings, lighting, and photography.

• 11. How should I care for my GLUETON apparel?

  Machine wash in cold water with similar colours. Do not bleach. Tumble dry on low heat or line dry. Iron on low heat if required. Always follow the care instructions provided on the garment label.

• 12. Is my payment information secure?

  Yes. All payments are processed through secure payment gateways. GLUETON does not store your complete debit or credit card details.

• 13. Do you offer Cash on Delivery (COD)?

  Cash on Delivery (COD) is available for selected locations, subject to courier service availability.

• 14. How can I contact GLUETON Customer Support?

  You can contact us through our Contact Us page or email us at *[info@glueton.com](mailto:info@glueton.com)*.

• 15. Do you offer bulk or corporate orders?

  Yes. We accept bulk, corporate, promotional, and customized apparel orders. Please contact us for pricing and further assistance.

• 16. How can I stay updated on new collections?

  Follow GLUETON on our official social media channels or subscribe to our newsletter to receive updates on new arrivals, exclusive offers, and upcoming collections.